best engineering & Management colleges images

Grievance Redressal Cell


As suggested by UGC/AICTE the College has established a Grievance Redressal Cell (GRC), to provide a mechanism for transparency in Admissions, Internal Assessment and Examinations The purpose of the student Grievance Redressal Committee is to hear, investigate, and resolve a student complaint or grievance. Anyone with a genuine grievance may approach the department members in person or online to the head of the institute. In case the person is unwilling to appear in self, grievances may be dropped in writing at the office in-charge.

Objectives:

The Cell aim to settle the grievance/ suggestion of the students, staff and other stakeholders within a reasonable time period for further strengthening the trust and bond of the students with the institution by providing them with all kind of facilities for maintaining the level of academic teaching and learning.

The main objective is to ensure an approachable and responsible attitude among the staff towards the students to avoid any harmony on the campus, to provide access to immediate, hassle-free recourse, to establish structured interactions with students to elicit information on their expectations. Encouraging the Students to express their grievances/problems freely and frankly, without any fear of being victimized and any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal.

Grievance Redressal Committee:

S.No Name Appointment Designation
1 Dr. Ajay Kumar Dagar Chairman/Convener Principal
2 Dr. Himani Awasthi Member Director Academic
3 Dr. Shamta Chugh Member Director Admission
4 Mr. Yudhbir Singh Member Registrar
5 Mr. Ajay Kumar Member COE
6 Ms. Monika Saini Member HOD CSE
7 Mr. Ankit Sethi Member HOD CIVIL
8 Mr. Ranjeet Kumar Singh Member HOD ME


Procedure of Lodging Complaint:

  • The GRC shall consider only individual grievances of specific nature of the students, staff, and other stakeholders.
  • After receipt of the grievances, the committee will decide on the merit of the case regarding the scope of further discussion and investigation.
  • The cell will give a report to the authority about the cases attended to and seek guidance from the higher authorities if required.
  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • Students can register their complaints through E-Mail at grc@wctmgurgaon.com.

WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM WCTM